Privacy Policy

VeloraSydney Privacy Policy
VeloraSydney attaches great importance to the protection of its customers' personal data. This policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of personal information
VeloraSydney collects various types of personal data to provide an optimal shopping experience. This data may include:
• First and last name
• Shipping and billing address
• Email address
• Phone number
• Payment information
Use of personal information
The information collected is used for the following purposes:
• Processing and shipping orders
• Payment management and fraud prevention
• Communication with customers about their orders and our product offerings
• Improving customer service and responding to requests
• Sending information about new products, promotions, and events (with the customer's consent)
Sharing of personal information
VeloraSydney does not sell, rent, or share personal data with third parties, except in the following cases:
• With external service providers who handle payments and order shipping
• If required by law or to comply with legal obligations
• To protect the rights, property, or safety of VeloraSydney, its customers, or the public
Security of personal information
VeloraSydney takes appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption technologies for payment transactions
• Limited access to personal data only to employees and partners who need it to provide our services
Retention of personal information
VeloraSydney retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
Customer rights
In accordance with applicable law, customers have certain rights over their personal data, including:
Right of access: customers may request a copy of their personal data stored by VeloraSydney
Right of rectification: customers may request the correction of inaccurate or incomplete personal data
Right to erasure: customers may request the removal of their personal data, except where required by law to retain it
Right to withdraw consent: customers may withdraw their consent to the processing of their personal data at any time
Cookies and similar technologies
VeloraSydney uses cookies and similar technologies to improve the user experience on our website. Cookies help us store customer preferences and monitor website usage. Customers can change their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the privacy policy
VeloraSydney may periodically update this privacy policy. Any changes will be posted on this page with an updated date. Customers are encouraged to visit this page regularly to stay informed of any updates.
Contact
If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, you can contact VeloraSydney via:
📩 Email: info@velorasydney.com

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